Hornbill is a subscription-based IT service management platform designed to help organizations automate and digitize their workflows. Featuring a suite of fully integrated applications, it facilitates seamless communication and collaboration across departments in businesses of all sizes. The platform emphasizes a no-code environment, enabling users to create complex workflows visually without requiring technical expertise, which significantly reduces the need for costly consultancy services. With Hornbill, organizations can enhance their digital transformation efforts through efficient workflow automation.

The platform supports integration with a wide range of applications, including Microsoft Azure, Google Docs, and Jira, among others, allowing for a cohesive operational experience. Hornbill also provides extensive support options, including 24/7 live assistance and various training formats such as webinars and live online sessions. Additionally, it offers mobile applications for iOS and Android, ensuring that users can manage their workflows on the go.